FAQs

WE TREAT YOU LIKE ROYALTY TO WIN YOUR HEART AND YOUR BUSINESS.
  • For additional financing needs please email sales@unifiedge.com to receive a finance quote.
  • What is the documentation / processing fee on my first invoice?
  • This fee offsets some of the administrative costs with processing the transaction.
  • Will I get a copy of my lease?
  • Yes, UniFi Equipment Finance will mail you an executed copy of the lease along with a welcome letter. You may request a copy of your Lease/Rental Agreement or other documents via phone 1.734.332.5993, Fax 1.800.968.2808 or e mail cs@unifiedge.com.
  • How do I change the billing or billing address on my account?
  • Please contact cs@unifiedge.com to change billing or equipment address.
  • Will I be charged a late fee?
  • If a payment is received after a five day grace period a late fee will be assessed according to the terms of the lease contract.
  • Will I have to pay property taxes?
  • In accordance with the regulations of the taxing authority where the equipment is located, UniFi, as owner of the equipment, is required to report this equipment for personal property tax assessment. Per the terms of your contract, you are required to reimburse us for taxes assessed.
  • Does UniFi Equipment Finance provide insurance?
  • As stipulated in the lease contract or rental contract, you are required to maintain insurance against loss, theft, damage, or destruction of the asset. Many customers utilize the convenient insurance program offered by UniFi Equipment Finance via American Lease Insurance ("ALI").

    ALI Customer Service Phone Number for UniFi: 888.330.9210
    Insurance Document Submission (e-mail): evidence@aliac.biz
    Insurance Document Submission (fax): 888.228.8430
    Customer Service Email: customerservice@aliac.biz
    Website: www.aliac.net
  • How do I obtain a payoff quote?
  • To obtain a payoff quote, we ask that you to e-mail buyout@unifiedge.com. Please allow up to 48 hours for processing. Please provide your complete name, phone number, email, lease contract number and business name.
  • What if my equipment doesn't work?
  • Unifi provides financing for your equipment. If you have a maintenance issue, you may contact your supplier or a reputable dealer for repairs. Unifi does not offer maintenance or service. Repairs and maintenance are at your expense.
  • Can I terminate my lease?
  • All of our contracts are non-cancelable. You may request a buyout of your lease by contacting the the payoff department at buyout@unifiedge.com. Please allow up to 48 hours for processing. Please provide your complete name, phone number, email, lease contract number and business name.
  • Can I return the equipment if I no longer need or want it?
  • All contracts are non-cancelable. You may request a payoff or if you know of a company with an interest in the equipment, they may contact Unifi to assume the remainder of your contract. Any lease assumption is subject to credit approval by UniFi Equipment Finance.
  • If you have a question that isn't covered above, feel free to call us at 1.734.332.5993